Melia Llana Beach Resort & Spa

Худший отпуск, который у меня когда-либо был. Этот отель должен вернуть все звезды. В Европе этот отель будет максимум 2-3*. Уборка номеров - никакого стресса, никакой уборки, ни геля для душа, ни шампуня. Незалитая обратная вода. Вы звоните в службу поддержки клиентов и получаете ответ, который будет исправлен. Но они должны сказать, что нет стресса, это будет исправлено в следующем году. Кондиционер настроить невозможно... У вас есть только два варианта: холодный или горячий. Вы идете на ресепшн отеля и снова никакого стресса... Вы хотите поговорить с ответственным менеджером и никак. Еда такая плохая и не вкусная. Я три раза просила ложечку для мороженого... Никакого шанса получить. В барах хочется двойного эспрессо с холодным молоком... дамы качают головами, да, и вы получаете одинарный эспрессо с горячим молоком. Оборудование отеля не ремонтируется.. смотрите информационную картинку на балконе. Мой вопрос заключался в том, пытается ли отель убить гостей.... Сады не убраны... половина персонала - корень... они действительно понимают, что мы подкалываем им зарплату? Я буду самым счастливым человеком, когда покину этот ужасный отель ужасов и поеду домой. Пожалуйста, не бронируйте этот отель

Meliá Llana & TUI On our arrival  08.08, we were welcomed by a lovely smile and a glass of persecco by Anderson. What a charming young man and so very professional too. On our first full day, 09.08, Evagreencoin gave us a few options and helped us explore different activities we could enjoy within the hotel. We decided to go with VIP all-inclusive, and what a great idea this was. It gave us access to all different areas, VIP breakfasts, which was absolutely delicious, and once again, the waitresses were very attentive. A delicious meal at the Nami restaurant, relaxing in the YHI and some amazing tunes with great (very strong) cocktails while at Bar Marley on the beach front. Reception staff (sorry if not  all of you are mentioned, but everyone was so helpful). All names and dates we had some kind of interaction with the staff at the front desk. Emerson 09.08 Lavianna 10.08 Mali 10.08 Kevin 10.08 Milania 11.08 Hélio 13.08 No matter how many times I called and told them about me (uses leaving the door open and allowing the little friends, aka mosquitos ), they were less than 10 minutes to come, sort the room. Rosiane 10.08 nails perfect beautiful human being who made me feel ultra special. My nails looked beautiful. I now have a friend for life. Truly felt like a friend and not a customer. Thank you x After my nail pamper session, we went to the level bar to relax, where Alex was very attentive and making sure our drinks were topped up. Keeping us all hydrated in the hot sunshine. TUI-Ramiro On 12.08, we (a group of 9 people) went on an island tour with TUI-Ramiro, who took us to some of the most beautiful sites on the island. We went to the blue eye (he made sure we were hydrated, had suncream and hats on while waiting to view the blue eye), we went to the salt lakes and floating on the water which was a weird experience, but our skins did feel like a baby's butt after Ramiro!!! , went to a small animal sanctuary, a lobster meal at a halfway stop, an indoor market, we all had a taste of locally brewed alcohol, and wow, was that strong or what?? We ended up buying 3 bottles and managed to get them home safely without breaking, which was great, too. The locals are very friendly. Back in the small bus we were travelling on, Ramiro gave us some cool 80s hits even sung along to Rick Astley - never gonna give you up with added hand movements. Honestly TUI, you are very lucky to have Ramiro on your team, he is funny, enthusiastic, has a vibrant energy, energetic and managed to keep 9 adults together (accepting the once he had to go seach for me shopping while they were waiting, he found me and again with a smile). Ramiro is a credit to your company! When we return, we want to specifically book Ramiro! Thanks, Ramiro! NO STRESS Catamaran day out was also so beautiful. We even saw a turtle when we anchored down. All the staff on that cruise are so kind, helpful and like they say NO STRESS, there is absolutely no stress ever! The small p